As a result of the National Weather Service’s declaration of an “Excessive Heat Warning,” Philadelphia Corporation for Aging (PCA) will operate its HEATLINE on  Thursday, July 26, from noon to midnight and Friday, July 27, 8:30 a.m. to 6 p.m.

At PCA’s HEATLINE call center, a team of trained staff will counsel callers of all ages about precautions to take against the heat and detecting signs of heat stress.  City Health Department nurses will be on-site to speak with callers about medical problems related to the heat.  Mobile relief teams from the Health Department will respond to situations requiring intervention, and 911 will be called for emergencies.
Neighbors, friends and relatives are urged to look in on elderly persons, as they who may be especially vulnerable to the heat.  The elderly, individuals with chronic medical conditions, those on medication, and persons who live alone and receive few visitors are encouraged to call PCA’s HEATLINE at 215-765-9040 for advice on coping with the heat.  In addition, callers may contact PCA’s HEATLINE on behalf of another individual who may be at risk for heat stress. 
PCA’s HEATLINE is a non-emergency telephone service – IT IS NOT A FAN OR AIR CONDITIONER DISTRIBUTION SITE.  PCA’s HEATLINE staff can provide information about recommended air-conditioned locations and year-round senior services.
For information on PCA’s services and programs, call the PCA Helpline at 215-765-9040 (toll-free 888-482-9060 (outside Philadelphia); TDD 215-765-9041) or visit

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